Software Solutions

We provide an array of software solutions in different areas of business key among them being:

Environmental Health and Safety Software

In today’s business environment, climate change, resource scarcity and energy efficiency are increasingly critical to a company’s short.

• Compliance Management
• Audits & Inspections
• Risk Assessment
• Chemical Management
• Incident Management

Hospitality software Solutions

We provide cost effective hospitality software that removes the headache from micro managing your business and helps you focus on growing your business. Our solution helps you to generate more business as well as ensures efficient daily operations.

We focus on 4 things

• Save costs?
• Help you generate more business
• Provide you with the tools to make life easier
• Help you implement a more guest focussed approach

Central to above is the following areas of business that we focus on:

Online Distribution Channels

Channel Manager
Techdirect offers innovative hotel channel management solutions, utilizing proven channel management technology which help maximise your distribution and online visibility, improve revenue returns and benefit from operational efficiencies. The Channel Manager’s innovative technology and functionality leads the way in online room inventory and rate management to thousands of online channels, global distributions systems (GDS), online travel agents (OTA’s) and travel portals such as Agoda, Asiarooms, AsiaTravel , Booking.com, Expedia, Hotels.com, Hotel.de, Lastminute.com, Laterooms,     Priceline   Orbitz, Tiket.com, Travelocity, TravelRepublic, Venere and many more. The GDS system builds your Travel Agent presence by ensuring that your property is available to and bookable by over an estimated 350,000 Online Travel Agents worldwide.

With two-way XML connections to the world’s leading booking websites from one central cloud application, The Channel Manager ensures properties of all sizes can maximise their online exposure, increase revenue and reduce the time and cost it takes to update rooms. Some of the features of the channel manager include:-

• Unique pooled inventory model – all rooms showing on all sites all of the time
• All inventory is reduced across all sites when a booking is made from any site
• Complete two-way integration to leading PMS/CRS
• Effective way to maintain rate parity through all sites
• Effectively and efficiently manage online inventory from one place, saving hours updating multiple websites
• Dramatically reduce the risk of over-bookings
• Fits any size property from B&Bs to multinational hotel chains
• One website login for all sites

Own Website Bookings
Your website is your highest margin channel for guest bookings. Take advantage of our Web Solutions to best leverage your most profitable channel. Our experts can create a top-of-the-line custom website for your property and assist with ongoing hotel internet marketing efforts, including Social Media Optimization (SMO) and Search Engine Optimization (SEO). We build and host sites for hoteliers, each equipped with our industry-leading content management system designed specifically with hotels in mind.

Booking Engine
Booking Engine can further enhance your website’s function and performance by integrating a truly effective booking engine that is clean, simple, user-friendly, accurate and reflects your brand’s identity.

Clients benefit  by using a step-by-step process, viewing a full range of products on offer, including special and last minute opportunities, packages and value-added incentives.

The Booking Engine ensures your own website generates revenue by converting your  website visitors into bookings.

The Booking Engine enhances your own website  and has a user friendly mobile interface that provides instant recognition and confirmation. A ‘book now’ button and/or a calendar search tool provides accesses a  14 day display rate matrix, giving the customer more choice and flexibility.

Other Features include:-

• The Booking Engine integrates to a number of PCI Compliant Payment Gateways.
• A simple, no fuss solution for a fixed monthly fee
• Full integration to Channel Manager means seamless reservation delivery
• Mobile friendly booking platform
• Facebook booking capability
• Additional Booking Engine features include:
• Customised toolbar featuring:
• Home, property information, terms and conditions and image gallery
• View room features and image interfaces
• Hover for inclusions. Up-sell and cross-sell
• Summary of room/package selected
• ‘Sold’ status
• Promotion of optional extras, from breakfast to tours, to minimum night stays
• Secure Payment Gateway interfaces
• Promotion / Corporate / Travel Agent tool

Property Management System (PMS)

A key to driving down costs is implementation of solid management controls in all areas of a business;  From quotations, to reservation management, deposit tracking and management, invoices, debtors, refunds, commission management and finally posting into the accounting system.

Formal management checks are implemented in all areas of the business to ensure management can check at any time if the system is operated correctly.

The system hides complexity from the operator and ensures management controls get automated. E.g. Debtors are automatically determined by the system. No need to “post” to a debtors system. 

The PMS system is easy to learn. Any front desk or reservations person can be trained in one hour and be effective.